Thank you for being a valued member of the CubeWP Community.
We sincerely apologize for any inconvenience you are currently facing with our theme. We recognize the importance of promptly resolving this issue.
Our team has made diligent efforts to replicate the problem on our end, but unfortunately, we have not been successful in reproducing it. To provide you with the most accurate and efficient support, we kindly request that you contact the Theme helpdesk with your site URL and admin login details.
Alternatively, you can share a video with us here along with the wp-admin login details. This will allow us to thoroughly investigate the issue and provide you with a prompt response.
Please note that when sharing your site URL and wp-admin login details, mark your reply as private so that only our support team can access this information.
Thank you for your patience and cooperation.