Thank you for being a part of the CubeWP Community.
As mentioned, this is the General forum for CubeWP. If you are experiencing issues related to a different theme, please contact the theme support team. They will be able to assist you promptly.
Regarding the Reset link, please create a page for reset passwords add the shortcode of the reset form [cwpResetPasswordForm], and then select the reset page from CubeWP settings > URL Config. then you will receive the password link via email address.
Thank you for your cooperation and patience.