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Jumper
Participant
1 year, 8 months ago 3 Replies
Q:

“Reset Password” sends and email but no reset link included
Resolved

“Reset Password” sends an email but no reset link included

Why?

The documentation is hardly covering most topics.

I am about to ask for a refund. (Main reason is the way only ALL categories are shown to users…not user friendly if you have more than 5-10 (sub)categories.

  • This topic was modified 1 year, 8 months ago by Jumper.
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  • Jumper
    Participant
    1 year, 8 months ago

    And it might be connected: The “Verify email” (before adding a listing or during registering) is not sending anything either.

    e.g.:
    This comes:

    info!
    Your email must be verified.
    Confirm Your Email

    Then says “Verification link was send” but nothing is send.

    • This reply was modified 1 year, 8 months ago by Jumper.
    • Jumper
      Participant
      1 year, 8 months ago

      I solved that via the CubeWP “Email Templates” menu. Verification link comes.
      Still reset password link not included.

      You guys really need to add more documentation

  • Umer Kharboot
    Participant
    1 year, 8 months ago

    Hi Jumper,

    Thank you for being a part of the CubeWP Community.

    As mentioned, this is the General forum for CubeWP. If you are experiencing issues related to a different theme, please contact the theme support team. They will be able to assist you promptly.

    Regarding the Reset link, please create a page for reset passwords add the shortcode of the reset form [cwpResetPasswordForm], and then select the reset page from CubeWP settings > URL Config. then you will receive the password link via email address.

    Thank you for your cooperation and patience.

    Best regards,
    CubeWP Support

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