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StokedSOS
Participant
7 months, 2 weeks ago 2 Replies
Q:

‘Pages’ Menu Disappears in WordPress Multisite with CubeWP Framework Active

I’m experiencing an issue where activating the CubeWP Framework plugin in a WordPress Multisite setup causes the ‘Pages’ menu to disappear from the admin dashboard. This prevents us from accessing or editing pages across our network sites.

Environment Details:

  • WordPress Version: 6.2
  • CubeWP Framework Version: 1.1.21
  • ListingPro Theme Version: 2.9.5
  • PHP Version: 7.4.33
  • MySQL Version: 8.0.36-28
  • Server Environment: Apache on Linux (SiteGround hosting)
  • Multisite Type: [Subdirectory or Subdomain]

Steps to Reproduce:

  1. Performed a fresh WordPress installation and enabled Multisite.
  2. Installed and network-activated ListingPro theme and required plugins, including CubeWP Framework.
  3. Upon activating CubeWP Framework, the ‘Pages’ menu disappears from the dashboard sidebar.
  4. Deactivating CubeWP Framework brings back the ‘Pages’ menu.

Troubleshooting Steps Taken:

  • Deactivated all plugins except CubeWP Framework; issue persists.
  • Switched to a default theme; issue remains.
  • Confirmed user has Super Admin privileges.
  • Enabled WP_DEBUG; no relevant errors found.

Our Requirement:

  • We need a Multisite network where each site represents a different territory managed by different users.
  • Using separate WordPress installations is not feasible for our project.

Questions:

  1. Is CubeWP Framework compatible with WordPress Multisite?
  2. Are there known issues or fixes regarding this problem?
  3. Is there a workaround to use CubeWP Framework without losing access to the ‘Pages’ menu?
CubeWP Framework
All Replies

Viewing 1 reply thread

  • clowreed
    Participant
    7 months, 2 weeks ago

    same problem here

  • Umer Kharboot
    Participant
    7 months, 2 weeks ago

    Hi StokedSOS,

    We sincerely apologize for the delay in our response and will ensure that you don’t face any delays in the future.

    Regarding your queries:

    Yes, our plugin is compatible with WordPress.
    Yes, this is a known issue. Please reach out to us at https://help.cubewp.com with your site details, and our team will test and fix it for you.
    Let us know if you have any other questions!

    Best regards,

    CubeWP Support

Viewing 1 reply thread

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