Yes, we can see that you are already connected with our support team, and they are currently investigating this matter for you. Please hold on and you will be responded to shortly within the ticket.
From the initial review, it seems this issue may be related to a third-party conflict or custom work. Our team will confirm and guide you further once the investigation is complete.
Thank you for your patience and understanding.
Best regards,
Customer Success Manager
This reply was modified 9 months, 3 weeks ago by Umer Kharboot.
Hi Raphael,
Hope you are doing great.
Yes, we can see that you are already connected with our support team, and they are currently investigating this matter for you. Please hold on and you will be responded to shortly within the ticket.
From the initial review, it seems this issue may be related to a third-party conflict or custom work. Our team will confirm and guide you further once the investigation is complete.
Thank you for your patience and understanding.
Best regards,
Customer Success Manager